There may be a full cancellation penalty on the products or services booked and purchased, which cancelled after the cancellation timeline mentioned in the terms and conditions, while making the purchase.
If you or any member of your party wishes to cancel your holiday, you must notify us in writing, in any case the date of cancellation will be at the date on which notice is received by us as this incurs administrative cost and retention charges by hotel, the cancellation charges will apply on the following scale:
For the hotels it may take between 10-15 working days for the amount to get credited into your account. Refund policies may vary for every product and service.
Hotel accommodation: Retention charges on cancellation based on Check-in dates
1) Date of booking to 30 days the cancellation charges will be 50% of the tour cost.s
2) 30 to 21 days - the cancellation charges will be 75% of the tour costs.
3) 21 to less than 7 days -Total amount will be forfeited and no refund shall be given.s
4) No show - Total amount will be forfeited and no refund shall be given.s
5) Token Amount is Non – Refundables
Cancellation Policy is subject to change. In Peaks seasons, some hotels may charge 100% cancellation.